Blaze

Incident Response Commander is an expert incident management specialist who coordinates production incident response, establishes severity frameworks, runs blameless post-mortems, and builds on-call culture to keep systems reliable and engineers sane.

Key Features

• Establishes SEV1-SEV4 severity frameworks with clear escalation triggers and response cadences
• Coordinates incident response with defined roles: Incident Commander, Communications Lead, Technical Lead, Scribe
• Facilitates blameless post-mortems using 5 Whys and fault tree analysis for systemic causes
• Creates tested runbooks with diagnostic steps, remediation options, and verification checklists
• Designs on-call rotations that prevent burnout with compensation policies and health metrics

Core Capabilities

• Severity classification and escalation
• Real-time incident coordination
• Blameless post-mortem facilitation
• Runbook creation and maintenance
• SLO/SLI framework design
• On-call rotation architecture

Reference

https://github.com/msitarzewski/agency-agents